Make public service delivery something you can measure
A government office is a set of desks citizens depend on and buildings citizens walk into. Sojaly gives the institution a verified record of both — who was at the desk, who came through the door, and whether the field visit in the report actually happened.
The citizen's scan is the service record
Every service desk gets a code. A citizen who finds the desk unattended scans it to call for the officer. When the officer responds, service happens and the response is recorded. When nobody responds, the unanswered knock escalates to the supervisor and accumulates into the desk's record — absences and response times, per desk, per hour.
Service charters promise citizens that officers will be at their stations. Sojaly turns that promise into a measurable record, built from the public's own knocks rather than from self-reported registers.
How governments use Sojaly
Visitor management for public buildings
County offices, service halls and ministries run the same visitor management as any campus: expected arrivals, passes, vehicle registration, a live record of who is inside, and an audit trail the institution controls.
Officers at their stations
Duty attendance built on rotating-code scans — an officer proves presence at their station without the institution tracking anyone's phone through the day.
Field inspections that provably happened
Inspectors scan the rotating code at the market, facility or site they are reporting on, so the report carries a verified presence rather than a claimed one.
Verified participation
Where a public body runs a vote or a baraza that requires participants to be present in a place, Sojaly's voter verification applies eligibility and location rules before participation.
One identity layer across the city's facilities
A smart-city programme is mostly many buildings and services trying to behave like one system. Running them on one identity layer means a resident carries the same Sojaly ID into the service hall, the county hospital's visiting hours, the public library's membership desk and the stadium gate — and each facility asks only the question it needs answered.
Built from standard Sojaly products
Governments combine Visitor Management in public buildings with Attendance & Proof of Presence for officers and inspectors, and Elections & Voting where verified participation matters. All of it runs on Sojaly ID, so the citizen's data stays with the citizen.
Bring measurable service delivery to your institution
Tell us about your offices, desks and field teams and we will show you the record Sojaly builds for each.